News & Events

Lenel Helps U.S. Bank Stadium Secure Epicenter of Excitement

Customized systems integration strengthens security for large and small events

ROCHESTER, N.Y. – May 1, 2018 – As Philadelphia beat New England at U.S. Bank Stadium, fans were able to enjoy the spectacle safely, in part thanks to Lenel. 
As the host of major national and international events, U.S. Bank Stadium in Minneapolis, Minn. counts on Lenel to provide advanced security systems that help protect fans attending some of the world’s leading sporting events and concerts. Lenel is part of UTC Climate Controls & Security, a unit of United Technologies Corp. (NYSE:UTX).

Working in such a high-profile venue, Lenel teams are constantly adjusting systems to maintain a high-level of security. Lenel’s OnGuard security management system has been a vital hub in the $1.12 billion stadium’s comprehensive, layered security plan since the first event in July 2016. In addition to major events, which can hold 66,000 people, the stadium routinely hosts a range of other activities for area residents such as college baseball, distance running and inline skating. 

Bill Langenstein, director of event services for U.S. Bank Stadium venue manager SMG, said OnGuard’s integration of systems helps defuse potentially dangerous situations.

“I don’t know of another platform capable of integrating the number and size of disparate systems we have in this stadium,” Langenstein said. “The Lenel team helped us create a comprehensive system that works exactly as we drew it up. The result is we are more efficient and proactive.”

The OnGuard system acts as the single platform integrating access control with:

  • More than 400 surveillance cameras monitoring seating areas, concourses and exterior perimeters
  • Visitor management systems checking identifies at delivery gates
  • Video intercoms protecting doors on high-value rooms
  • More than 250 intrusion system alarm points protecting retail shops and ticket windows
  • A real-time incident management system safeguarding attendees and staff

Alex Housten, vice president and general manager of Fire & Security Products, Americas, said the incident management integration was critical as it provides stadium security with pre-defined alerts from all systems. Alerts are received in the command centers or on smartphones or tablets carried by patrolling guards.

“Incidents such as an altercation in the stands or a door improperly left open generates a real-time alert for the security team,” Housten said. “The OnGuard system helps guards take immediate action. And with the entry of a few keywords, other types of events can be added to the alert list.”

Housten credited the Lenel Custom Solutions Group with seamlessly integrating the incident management system with the OnGuard platform. The group designs, develops and delivers software solutions to create custom solutions often by automating third-party integrations. 

Langenstein said it’s vital that his team be able to perform their duties at the highest standard as many stadium events draw tens of thousands of fans and millions more television viewers. 

“We strive to execute our jobs flawlessly,” he said. “It helps to be on the cutting edge of technology. With the Lenel integration, we know we’ll be ready to provide a memorable and secure experience no matter what type of event guests attend at U.S. Bank Stadium.”


About U.S. Bank Stadium
U.S. Bank Stadium, owned by the Minnesota Sports Facilities Authority, is a multi-purpose stadium and home to the Minnesota Vikings. The 66,655 seat stadium is located in the heart of Minneapolis, Minnesota. This state-of-the-art facility hosts prominent national and international programming including the Minnesota Vikings, concerts, family shows, college and high school sporting events, conventions, trade/consumer shows, and corporate or private meetings and other community events. U.S. Bank Stadium opened on July 22, 2016 and has been chosen as the site of the Summer X Games (2017 and 2018), Super Bowl LII (2018) and the NCAA Men’s Final Four (2019). 

U.S. Bank Stadium is an SMG managed facility. M Hospitality is the official food and beverage provider for U.S. Bank Stadium.  

For More Information: or by phone at 612-777-8700



About SMG
SMG provides management services to more than 230 public assembly facilities including convention and exhibition centers, arenas, stadiums, theaters, performing arts centers, amphitheaters, equestrian facilities, science centers and a variety of other venues. With facilities across the globe, SMG manages more than 15 million square feet of exhibition space and more than 1.5 million sports and entertainment seats. As the recognized global industry leader, SMG provides venue management, sales, marketing, event booking and programming; construction and design consulting; and pre-opening services for such landmark facilities as McCormick Place & Soldier Field in Chicago, Moscone Convention Center in San Francisco, Houston’s NRG Park and the Mercedes-Benz Superdome in New Orleans. SMG also offers food and beverage operations through its concessions and catering companies, currently serving more than 140 accounts worldwide. For more information visit


About Lenel
Lenel is a global leader in advanced security systems and services developing innovative solutions to protect buildings, people and assets. Incorporating open architecture and third-party interfacing, Lenel’s enterprise software manages multiple best-in-class systems to provide a single, seamless security solution for customers worldwide, including corporate and government segments. Lenel is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. For more information, visit or follow @LenelSystems on Twitter.

Contact: Michelle Caldwell