Professional Engineering Services

Ensuring the success of every project

Professional Engineering Services


Lenel’s Professional Engineering Services provides customers with experienced, specialized professionals to ensure the success of complex, high-risk installations of every scale. This not only enables Value Added Resellers to complete high-level projects that they may not have the resources for, but also guarantees project success backed by the manufacturer.


  • Software specialists in OnGuard® and supported third-party products:
    • SQL & Oracle
    • Networking
    • Microsoft Clustering
    • NEC Express Cluster
    • Windows O/S
  • Manufacturer support for advanced implementations
  • Enterprise planning and deployments
  • Level 1 Services
    • OnGuard installations and upgrades
    • System assessments
    • Factory acceptance testing
    • NEC FT installations
  • Level 2 Services
    • Enterprise planning, upgrades and deployments
    • DataExchange imports
    • DV assessments and planning
    • PES Premium Plus
    • NEC ExpressCluster planning and deployment
  • Level 3 Services
    • Database migrations and conversion
    • Project planning and advisement
    • Emergency service requests